UNIVERSITY of WISCONSIN-MADISON

Social Work Ethics and Boundaries in Supervision, Administration and Macro Practice

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Upcoming dates (1)

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For registration assistance: 608-262-2451

Schedule

Live session: Tuesday, Oct. 13, 2026 from 8:30 a.m.-12:30 p.m. CT

Registration through: October 09, 2026

All times shown in central time.

Format

Live online

Fee

$149 

Instructor

Jeanne Wagner

Cancellation Policy

If you withdraw three business days prior to the start date of the class, you will receive a full refund of your tuition minus a $25 administration free. No refund is given after that date.

Summary

This 4-hour class meets Wisconsin requirements for ethics and professional boundaries continuing education for licensure renewal and is designed for social workers, counselors, therapists, psychologists and other helping professionals. It is offered fully online via Zoom.

The management of ethics and boundaries in macro practice including supervision, administration, quality assurance, contractual monitoring, etc. is an area that is conspicuously absent in professional literature. The challenges faced by macro practice practitioners are unique and often pose some especially challenging dilemmas. In this program we will address an array of challenges encountered in positions of leadership during the provision of human services. Strategies will be discussed utilizing the NASW Code of Ethics, best practices and current literature. 

As a participant, you will learn how macro practice responsibilities can conflict with social work values and ethical standards. You will gain an increased awareness of these unique ethical dilemmas and will learn strategies to confront and address these issues. This program is designed to be interactive as participants share challenging ethical issues encountered in macro practice. You will also learn about the importance of using the NASW Ethics audit in programs that cover both client services and personnel management. Ethical issues in supervision will be addressed and an ethical decision-making process will be discussed. Working with Boards of Directors, advocacy, social justice, and legal considerations will be included in this program content. The establishment of professional boundaries while using social media and providing services in a virtual world will be discussed. Lastly, this content will also cover the use and cautions when developing an agency website, and in the use of online investigation resources. HIPPA and confidentiality will be addressed in the context of using technology in practice.

Overview

Learning Objectives
At the end of this workshop, participants will be able to:

  • Identify ethical challenges encountered in positions of leadership and supervision, including advocacy and legal considerations
  • Discuss the potential conflicts of interest in working with agency boards and with funding sources
  • Identify models for the ethical decision-making process
  • Discuss the complicated nature of professional boundaries and ethics with the explosion of social media and technology
  • Identify new age risks that may affect professional liability
  • Identify what policies, procedures, and protocols are recommended to address these complicated technology issues in a variety of contexts.

Learner Level
Beginner to Intermediate

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 4
University of Wisconsin Continuing Education Units .4
American Psychological Association - Continuing Education Credit 4
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors - Continuing Education Credit Hours 4
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists - Continuing Education Credit Hours 4
Wisconsin Department of Safety and Professional Services - Social Workers - Continuing Education Credit Hours 4

Explanation of Continuing Education Hours

Upcoming dates (1)

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Program Questions?

Contact Ashley Kuehl at ashley.kuehl@wisc.edu

Registration Questions?

Email registration@cerc.wisc.edu or call 608-262-2451.

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Meet your instructor

Jeanne Wagner

Jeanne Wagner served as the Director of Social Work Field Education Programs at UW-Milwaukee for 19 years, and currently works as an independent contractor developing and teaching professional education workshops including professional ethics and boundaries, leadership and supervision, case management, documentation, confidentiality, adoption competency, safety in the field, etc. She has taught the Training for Adoption Competency (TAC) curriculum through the Center for Adoption Support and Education (CASE)
and was previously UWM’s Co-Director for TAC. She received her MSW from Jane Addams College of Social Work, Chicago, IL and her BSW from Morehead State University, Morehead, KY. She is a Licensed Clinical Social Worker and Clinical Professor Emeritus with extensive clinical, management, administrative, and educational experience. She has worked in a variety of social service settings prior to her appointment with UWM, which include child welfare, adoption (domestic and international), mental health, intellectual
disabilities, and geriatrics. She served in the role of Ombuds for UWM from 2007-2023 and has 10 years of experience in Quality Assurance. She serves as a Board member for NASW-WI and is President of the WI Council on Social Work Education.