UNIVERSITY of WISCONSIN-MADISON

Ethics and Boundaries in the World of AI and System Change

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Upcoming dates (2)

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For registration assistance: 608-262-2451

Schedule

Live session: Sept. 16, 8:30 a.m.-12:30 p.m. CST

Registration through: September 11, 2026

All times shown in central time.

Format

Live online

Fee

$149

Instructor

Jeanne Wagner

Cancellation Policy

If you withdraw three business days prior to the start date of the class, you'll receive a full refund of your tuition minus a $25 administrative fee. No refund is given after that date.

Summary

This 4-hour class meets Wisconsin requirements for ethics and professional boundaries continuing education for licensure renewal and is designed for social workers, counselors, therapists, psychologists and other helping professionals. It is offered fully online via Zoom.

This program will address the unique issues encountered during the provision of social services, including the emergence of artificial intelligence, managed care, dramatic federal policy changes, workforce challenges and the ethical implications. Participants will gain increased awareness of the complicated nature of professional ethics and boundaries, and will learn techniques for ethical decision-making. This program is designed to be interactive as participants share challenging ethical issues encountered while providing services both inside and outside the office setting. Participants will also learn about the importance of assessing various aspects of their programs and related policies and procedures to protect clients and staff and reduce professional risk. Ethical decision-making processes will be addressed in a variety of contexts using case examples and best practice models to identify and address complicated scenarios within human service organizations. Participants will learn how to utilize a professional Code of Ethics in managing ethical dilemmas in practice settings.

Learner Level: Beginner to Intermediate

Overview

Learning Objectives

At the end of this workshop, participants will be able to:

  • Identify the range of ethical dilemmas and professional boundaries in human services
  • Explain how artificial intelligence (AI) is impacting many aspects of social services today
  • Discuss approaches to address the conflicts that have arisen from recent changes to public policies and the conflict with ethical practice
  • Discuss the impact of technology on clients and the ethical considerations and pros and cons of utilizing technology in practice settings
  • Discuss the complicated nature of professional boundaries
  • Identify risks that may affect professional liability
Learner Level
Beginner to Intermediate

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 4
University of Wisconsin Continuing Education Units .4
American Psychological Association - Continuing Education Credit 4
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors - Continuing Education Credit Hours 4
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists - Continuing Education Credit Hours 4
Wisconsin Department of Safety and Professional Services - Social Workers - Continuing Education Credit Hours 4

Explanation of Continuing Education Hours

Upcoming dates (2)

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Program Questions?

Contact Ashley Kuehl at ashley.kuehl@wisc.edu

Registration Questions?

Email registration@cerc.wisc.edu or call 608-262-2451.

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Meet your instructor

Jeanne Wagner

Jeanne Wagner served as the Director of Social Work Field Education Programs at UW-Milwaukee for 19 years, and currently works as an independent contractor developing and teaching professional education workshops including professional ethics and boundaries, leadership and supervision, case management, documentation, confidentiality, adoption competency, safety in the field, etc. She has taught the Training for Adoption Competency (TAC) curriculum through the Center for Adoption Support and Education (CASE)
and was previously UWM’s Co-Director for TAC. She received her MSW from Jane Addams College of Social Work, Chicago, IL and her BSW from Morehead State University, Morehead, KY. She is a Licensed Clinical Social Worker and Clinical Professor Emeritus with extensive clinical, management, administrative, and educational experience. She has worked in a variety of social service settings prior to her appointment with UWM, which include child welfare, adoption (domestic and international), mental health, intellectual
disabilities, and geriatrics. She served in the role of Ombuds for UWM from 2007-2023 and has 10 years of experience in Quality Assurance. She serves as a Board member for NASW-WI and is President of the WI Council on Social Work Education.