Classes & certificates

Achieving consensus is a critical, yet nuanced skill. This course equips you with the tools and techniques to navigate group decision-making and reach effective agreements.

Designed for working professionals, this hands-on course equips you with practical tools to tackle real-world challenges in both business and everyday life.

Learn what is necessary to create an effective and high-performing team in today's workplace. Explore the unique challenges facing teams today and the elements you'll need to nurture as a leader to overcome them.

This specially designed class will focus on the how-tos of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.

Gain an understanding of the mechanics of managing a meeting well. Learn to develop an agenda, manage meeting dynamics, deal with disruptive behavior, keep the meeting on track, track assignments and record the decisions and actions of the group. The session includes templates and models.

This class uses the DiSC® assessment to boost self-awareness and explore how personality and behavior impact our interactions. Learn to see things from different perspectives and leverage these insights to create powerful synergies in your team.

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

Learn how to ethically assess and strategically implement AI solutions that enhance your organization's mission. Gain practical skills in using AI tools for tasks like grant writing and impact reporting. Develop sustainable AI practices that prioritize and serve your organization's values.

This course focuses on providing leaders with essential tools and mindsets that prioritize human dignity, empathy and inclusive collaboration in organizational settings.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools, plus gain insights into today's diverse and fast-moving environments.

Artificial Intelligence is not a trend. It is a revolutionary development in technology for which all workplaces should be informed and prepared. This course is designed for non-technical managers and professionals seeking to understand and leverage generative AI in their operations.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Our brains are hardwired to react and protect us. Through this skills-based training, we learn to calm our fear-based survival center and activate parts of the brain that facilitate creativity, critical thinking and interpersonal connection.

The messages we process internally often impact how we communicate with the world around us. This course helps individuals understand their inner voice, the types and forms of intrapersonal communication and the tools for successfully using this skill in personal and professional environments.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Explore the science of emotions and their impact on workplace behaviors. Use evidence-based tools to discover and develop your own Emotional Intelligence (EQ) skills and the agency to navigate pressure. Use the insight you gain to influence and support the EQ of your team.