Classes & certificates

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

In the era of AI, your unique value is your greatest asset. Uncover the talents that energize you with the CliftonStrengths assessment and learn to lead with intention in the modern workplace. Transition from simply working to contributing at your peak.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Neurodiversity reflects the natural variation in human minds and how people interact with the world differently as a result. In the workplace, building awareness for how neurodivergence appears within it is the first step towards realizing the innovation and creativity a supported team can generate.

Mentorship provides a powerful tool for personal and professional development for both the mentor and the mentee. Take this course to understand the role mentorship can play in creating connection and empowering your team.

Develop a deep understanding of what it means to "serve first" as a leader and explore your relationship to this ideal. Go beyond the philosophy and learn the practices and behaviors that embody this leadership style — and how you can integrate it to your own.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Learn how to ethically assess and strategically implement AI solutions that enhance your organization's mission. Gain practical skills in using AI tools for tasks like grant writing and impact reporting. Develop sustainable AI practices that prioritize and serve your organization's values.

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Explore the science of emotions and their impact on workplace behaviors. Use evidence-based tools to discover and develop your own Emotional Intelligence (EQ) skills and the agency to navigate pressure. Use the insight you gain to influence and support the EQ of your team.

Designed for working professionals, this hands-on course equips you with practical tools to tackle real-world challenges in both business and everyday life.

Artificial Intelligence is not a trend. It is a revolutionary development in technology for which all workplaces should be informed and prepared. This course is designed for non-technical managers and professionals seeking to understand and leverage generative AI in their operations.