Classes & certificates

Produce high-quality written materials that resonate with your audience. Get hands-on practice tailoring your tone, structure and style for different business formats. Write with maximum impact for clear, effective and efficient communication.

Lead the shift to a truly human-centered workplace by understanding the affirmative benefits of diverse brains. Identify practical ways to reduce barriers, apply simple accommodations and build a culture of appreciation, trust and innovation.

Strong public speaking skills are paramount to your career trajectory. Learn to craft persuasive presentations, elevate your presence and captivate any audience. Take your leadership communication to the next level and enroll today.

Unlock team potential using Gallup's CliftonStrengths 34. Analyze your profile and learn to map team talents to optimize task allocation. Get actionable, science-backed strategies to boost collaboration and lead with strategic awareness.

Stress and fear are natural responses to difficult conversations for all parties. We’ll explore specific techniques to help you master the moment. Learn to flex your communication style, prevent defensiveness and confidently deliver tough feedback and information.

Two-thirds of adults had at least one adverse childhood experience. Support traumatized staff while balancing compliance and boundaries. Learn practical approaches from our experts to build a more resilient, productive team.

Are you maximizing your leadership potential? Gain the clarity to define your role and style. Create a personal leadership philosophy and an action plan for ongoing development. Transform your self-awareness into impact.

Consensus is an art and a science. Explore the best decision-making model for any situation. Leverage collaborative negotiation and listening skills to navigate challenges and find common ground. Practice your learning through the course’s skills lab.

How strong are the fundamental elements within your team? Learn to foster trust, secure commitment and drive accountability to transform team results. This interactive workshop includes self-assessments and a personalized action plan.

Learn foundational coaching skills and a coaching approach for facilitating personal and professional development through conversation. Participants will learn basic coaching skills, including maintaining presence, active listening, asking powerful questions and developing a coaching mindset.

Go beyond Greenleaf’s original theories and apply servant leadership principles in your organization with a modern lens. Learn the behaviors that create shared purpose and engagement. Hear real-world examples and insights from top organizations.

Project Management for Everyone is designed to offer a gradual and effective introduction to core project management principles. Establish an understanding of foundational knowledge, concepts and tools related to project management. This course is ideal for individuals with little to no prior experience in project management or those seeking additional reinforcement before progressing to "Fundamentals of Project Management."

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Intentional, strategic, and constructive mentoring can be a powerful tool for building a greater sense of belonging and engagement at work. Learn the fundamentals of being a good mentor through the research and the storytelling and interactions with your learning community.

Implementing AI can optimize your organization's mission. Gain practical skills for using AI tools for tasks like grant writing, fundraising and reporting. Develop sustainable and ethical AI practices that serve your organization's values.

Change is inevitable, but disruption is not. Master the specific actions leaders must take to introduce and sustain change while successfully minimizing employee anxiety. Learn to identify and address resistance before it stalls your initiatives.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Please join us for this free webinar, which previews our upcoming course, Mastering Modern Presentation Skills, offered online this spring through UW–Madison Continuing Studies.

Please join us for this free webinar, which previews our upcoming course, Design Thinking for Innovative Problem Solving, offered online this winter through UW–Madison Continuing Studies. What you'll learn Design thinking is a powerful and people-centered approach to solving complex challenges. In this preview webinar, we will introduce the five stages of the design thinking process and share how this method helps professionals (not just designers) drive creativity and innovation in real-world scenarios. You will also participate in a brief, interactive, fun activity to get a glimpse of the full course content. Learning Objectives Identify the five modes of the human-centered design thinking cycle: Empathy, Define, Ideate, Prototype and Test. Recognize that design thinking can be utilized to solve problems in various settings, not only in design. Course instructor Holly Anne Burns, founder of Burns Design Strategy and expert in innovation and collaboration, will lead the webinar along with program staff. Who should attend? This free webinar is open to anyone interested in learning how to solve complex problems using design thinking techniques. Whether you lead teams, manage projects, support learning and development, run a business, or are simply curious about innovation tools, you are welcome to join. Take the first step and join us for this interactive introductory session on November 13!You can learn more about the full course, coming in January 2026, here.