Professional Writing: Effective Workplace Communication

This class is offered as a live online session using the Zoom platform.

On a given workday, a sizeable degree of our communication with colleagues and clients occurs through writing. Therefore, the ability to convey written information clearly and concisely is crucial in today's work environment. This course teaches strategies and techniques you can apply in a variety of contexts to produce high-quality written materials. Learn how tone, occasion and target audience can influence word choice and structure in your writing. Discover how these factors can make your message more informative and engaging. Enhance your professional credibility and influence through effective written communication skills tailored to resonate with your audience.

Learners will engage in hands-on, real-time application of their learning throughout this live online course.

Learning Objectives

By the end of this class you will be able to:

1. Grasp the principles of clear, concise, and coherent business writing tailored to the audience and purpose.
2. Organize content logically with engaging openings and strong conclusions to enhance readability and effectiveness.
3. Adapt tone and style to suite different audiences and contexts, using active voice and clear, empathetic language.
4. Correct grammatical errors, ensure consistency and use proofreading techniques for error-free, precise communication.
5. Apply best practices for different business writing formats and work collaboratively, incorporating constructive feedback.